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Hospice Manager Development Program

Hospice Manager Logo

Hospice MDP Module Overview   |   Two-Day Foundational Course | Additional Learning Modules | Continuing Education | FAQs | MDP FacultyHospice MDP Level I Designees | Hospice MDP Level II Designees | Hospice MDP Level III Designees  |  Learning Objectives | Completing Level I Designation | Completing Level II DesignationHospice MDP Level III

Hospice Manager Development Program (MDP)

NHPCO’s Hospice MDP is the only comprehensive management training program available that provides hospice-specific information and helps managers develop the skills they need to meet the challenges and changes they face in managing programs, systems and people.

This dynamic training and development program provides access to national hospice experts and peers in hospice management. The program is offered through multi-state training locations and online learning opportunities that can be accessed from your computer, at your convenience, using the latest innovations in web-based learning.

Busy professionals need flexible options to meet continuing education goals. NHPCO’s online educational programs provide just that! Log on for a new and stimulating learning experience; available when you are, wherever you are!

A Learner-Focused, Values-Based Curriculum
The initial component of the Hospice MDP is a two-day foundational course that provides 5 foundational modules of the Hospice MDP. Following the two-day course, participants complete 2 additional modules at their own pace to obtain their Level I Designation. Participants then begin Level II modules, choosing from a menu of options designed to meet their specific needs and enhance their effectiveness.

Each module of the Hospice MDP is steeped in hospice values, integrated into NHPCO’s Quality Partners program, involves active learning and focuses on how to integrate new content into existing practice. Extensive materials, surveys, and resources are included.

Hospice Manager Development Program’s Foundational Course (2 day offering)

The Hospice MDP Foundational Course is the first step in a multi-level developmental program for new and aspiring hospice managers. Starting with the enduring and important values that undergird the provision of hospice and palliative care, the course provides information about hospice regulations and standards, includes a leadership assessment and model to help managers determine employee’s needs, helps develop critical thinking skills in the hospice manager and teaches strategies to employ during interviewing, coaching, feedback and evaluation processes.

Learning Objectives:

  • Describe a values-based approach to management/leadership
  • Determine the hospice manager’s role in compliance and accountability
  • Assess individual leadership styles and adaptability
  • Discuss the relationship between your “style” as a manager and problem solving and outcomes
  • Define, explain and identify keys to the effective use of behavioral interviewing, feedback, coaching and performance appraisal 

Learn more and register

2019 Hospice MDP Schedule

Additional Hospice Manager Development Program Modules

Level I: (Both in person and online learning opportunities are available for Level I modules.)*

Level II: (The majority of these modules are available in online learning formats; some are available as live learning modules.)* A minimum of 75% participation in module assignments is required for successful completion toward the Level II Designation of the Hospice Manager Development Program. Nurses desiring continuing education credit must complete 100% of the module assignments to be awarded continuing education credit.

  • Emotional Intelligence - This Level II module of NHPCO’s highly acclaimed Hospice Manager Development Program is a four-week instructor-led “online learning” module
    June 17-July 15

  • Inclusion and Access: The Manager's Role - This Level II module of NHPCO’s highly acclaimed Hospice Manager Development Program is a four-week “online learning” module
    Learn more

  • Managing Conflict in the Workplace - This Level II module of NHPCO’s highly acclaimed Hospice Manager Development Program is a four week instructor-led “online learning” module
    August 5- September 2

  • Managing the Changing Organization - This Level II module is a four week instructor-led online learning module
    May 13 – June 10
    September 9 – October 7

  • Managing Systems and Programs: Financial, Trending and Reporting Applications - This level II module is offered as a live pre-conference session at select NHPCO conferences.
    Learn more

  • Managing Workplace Negativity - This Level II module of NHPCO’s highly acclaimed Hospice Manager Development Program is a four-week instructor-led “online learning” module
    June 3-July 1
    October 21 – November 18

  • Provision of Services – A Regulatory Module - This level II module is available 24 hours a day 365 days a year through E-OL NHPCO’s Education Online Learning Portal NHPCO’s Online Learning.

  • The Interdisciplinary Team - This Level II module of NHPCO’s highly acclaimed Hospice Manager Development Program is a four-week  instructor-led “online learning” module
    July 22-August 19

  • Regulatory and Compliance Issues:
    This module can be completed by full participation in the following:

Hospice Regulatory Boot Camp
Offered by
Weatherbee Resources



Hospice Nuts & Bolts© Program
Offered by
The Corridor Group

If you have any questions, contact the NHPCO education team at education@nhpco.org.

Continuing Education

NHPCO provides continuing education for participants that complete the two-day foundational course of the Hospice MDP as follows:

  • Nurses: 14 contact hours
  • Social Workers: 14 contact hours

Continuing education is also available for other MPD modules available through NHPCO conferences, state organizations or online learning formats. See specific course information for more details.

Please note: If you are registering less than 2 business days prior to the  module start date, there is a late fee of $25. See FAQs below for details.

Frequently Asked Questions

What is the Hospice MDP? How is it structured? Visit the Hospice MDP FAQs page.

More than 400 organizations have sent managers or other employees to the Hospice MDP

Hospice MDP Level I Designees

Hospice MDP Level II Designees

Hospice MDP Level III Designees

Here is what participants have said:

  • "Really glad I came to the program. Well worth the time!"
  • "Today was jam packed with information—useful information that I plan to take back and share with my team directors!!"
  • "As a new manager, after this program I feel more confident. Thank you!"
  • "This course was a tremendous help in every area. With this knowledge we can improve so much—best hospice course I ever had."
  • "This was wonderful and very beneficial."
  • "The course not only allowed me to assess and look at the employees I have, but it makes me look at myself and my leadership style. I feel empowered me to make some changes in order to become more effective as a manager."

For more information, please contact the Professional Education Office at 703-647-5178.